Look up your past due balance on your latest bill or go to https://utilities.fmtn.org/webpay

If you are in need of a payment plan please call Customer Service at 505-599-1353 option 0 to speak to a representative. 

Utility Assistance Available:


LIHEAP is administered by the NM Human Services Department and is used to pay utility bills for income-qualified New Mexico Residents. Call 1-800-283-4465 or visit https://www.yes.state.nm.us/yesnm/home/index


ECHO is a COF-funded, income- and emergency-based assistance program administered through ECHO, Inc. Call at 505-325-7466 or visit at 1921 E. Murray Dr. You must make an appointment with ECHO - no walk-ins are allowed. Do not wait until the day of disconnect as you may not get an appointment.